Privacy Policy
At Signature Mylar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a quote, submit artwork, or purchase our custom packaging products and services.
By using the Signature Mylar website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information that you provide directly when you interact with our website or contact our team, including:
Name
Company or business name
Email address
Phone number
Billing and shipping information
Product and packaging requirements
Artwork, logos, images, and design files submitted for custom packaging
Order and quote information
Communications and inquiries submitted through our website
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage data.
How We Use Your Information
Signature Mylar may use collected information to:
Respond to inquiries and quote requests
Process and manage orders
Provide customer service and order updates
Review and prepare submitted artwork and packaging designs
Manufacture and fulfill custom packaging orders
Coordinate shipping and delivery
Improve our website, products, and services
Maintain website functionality and security
Prevent fraudulent or unauthorized activity
Comply with applicable legal requirements
If you choose to receive promotional communications, we may use your contact information to send product updates, offers, or other company information. You may unsubscribe from marketing communications at any time.
Customer Artwork and Design Files
Artwork, logos, trademarks, photographs, and other design files submitted to Signature Mylar remain the property of their respective owners.
You provide Signature Mylar with permission to use submitted files as necessary to review, prepare, manufacture, print, and fulfill your custom packaging order.
We do not sell customer artwork or use submitted designs for unrelated commercial purposes without appropriate permission.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to help improve website functionality, remember preferences, understand website usage, and improve the overall user experience.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Information Sharing
Signature Mylar does not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our business or fulfill your request. These may include:
Payment processing providers
Shipping and delivery providers
Printing and manufacturing partners
Website, hosting, and technology providers
Analytics and marketing service providers
Professional or legal service providers
Government authorities when required by applicable law
We only share information as reasonably necessary for the relevant business purpose or legal requirement.
Data Security
Signature Mylar takes reasonable measures to protect personal information against unauthorized access, use, alteration, disclosure, or loss.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or through our website.
Data Retention
We retain personal information for as long as reasonably necessary to:
Respond to inquiries and provide requested services
Complete and maintain records of orders
Provide customer support
Maintain business and transaction records
Meet applicable legal, accounting, and tax requirements
Resolve disputes and enforce applicable agreements
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, which may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent for certain communications
Opt out of promotional emails
To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.
Third-Party Websites
Our website may contain links to third-party websites, services, or platforms. These third parties operate independently and may have their own privacy policies and practices.
Signature Mylar is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any external website before submitting personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information through our website, please contact us so we can take appropriate steps to address the information.
Changes to This Privacy Policy
Signature Mylar may update this Privacy Policy from time to time to reflect changes to our services, website practices, or applicable requirements.
Any updated version will be published on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle data, please contact Signature Mylar:
Email: sales@signaturemylar.com
Signature Mylar
Custom Packaging Solutions